SHIPPING & RETURNS

Shipping Policy

If the product is in stock the order will be shipped within 4 days. in case the product is not in stock it will be shipped within 2 weeks.

shipping cost

Israel- 20 NIS (14 biasness days)

Worldwide –40 NIS (10-21 business days)

It is the buyer’s responsibility to pay any local import taxes, duties, VAT, etc.
We ship through the Israel Post Registered Delivery service that provides a tracking code in order to follow the shipping itinerary.
 


Return & Exchange Policy

We accept returns/exchanges within 14 business days of receipt of your items. Items must be unworn/unused and in original condition and packaging. 

The jewelry is handmade so each product looks a bit different. Made from  sterling silver 925. In case the jewelry turns black, do not worry, what are some of the properties of the material, it can be cleaned with a cloth, in case it does not work you can contact us.
We provide a five-month warranty, after which any repair will be calculated at a nominal price. The jewelry can be sent for cleaning at the cost of shipping only.

Avoid contact of the jewel with pungent substances (perfume, sulfur, etc.)